How can we help?
Choose the address that best matches your question.
SupportAccount help, product questions, school data requests, and general privacy questions.
support@gopbis.com SalesDemonstrations, school access, pricing, and purchasing.
sales@gopbis.com BillingInvoices, purchase orders, payments, renewals, and billing contacts.
billing@gopbis.com SecuritySuspected account compromise, vulnerabilities, and security incidents.
security@gopbis.com
support@gopbis.com SalesDemonstrations, school access, pricing, and purchasing.
sales@gopbis.com BillingInvoices, purchase orders, payments, renewals, and billing contacts.
billing@gopbis.com SecuritySuspected account compromise, vulnerabilities, and security incidents.
security@gopbis.com
For parents and guardians
For a student record question, contact your child’s school first. The school can verify your identity and determine the correct action for its educational records. You may also copy support@gopbis.com if GoPBIS assistance is needed.
For urgent school safety matters
GoPBIS is not an emergency service. Contact your school’s emergency team or local emergency services for an immediate safety concern.
Helpful details
When contacting us, include your school name, your role, the page or feature involved, and a clear description. Do not email passwords or unnecessary student information.